The Warehouse Manager is responsible for directing receiving, warehousing, and distribution operations. The manager will oversee the efficient receipt, storage, value-adding servicing, and dispatch of a wide variety of products.

The incumbent will have responsibility for directing office and operations employees in day-to-day tasks to ensure seamless operations, and productivity targets are achieved and that all warehouse processes are running smoothly and promptly.

• Plan, organized, supervised, and participated in daily warehouse operations, to satisfy customer requirements.
• Accomplishes warehouse human resource objectives by selecting, scheduling, coaching, counseling, and disciplining employees and supporting shift supervisors in holding their teams accountable;
• communicating job expectations; planning, monitoring, and appraising job contributions; recommending compensation actions;

adhering to policies and procedures.

Meet warehouse operational standards by contributing warehouse information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards;

resolving problems; identifying warehouse system improvements

Meets warehouse financial standards by providing annual budget information; monitoring expenditures; identifying variances;

implementing corrective actions

• Maintains storage area by organizing floor space; adhering to storage design principles; recommending improvements
• Train, supervise, and evaluate the performance of the assigned warehouse. employees; assign workloads to warehouse employees
• Motivate and lead the crew with a positive attitude, strive to remove barriers to performance, and follow through on commitments
• Be as visible as possible to the staff and manage by walking around. This will ensure that you have the warehouse pulse close to you to aid and support where needed.
• Monitor and document all accidents and incidents within the warehouse
• Reporting any accident and incidents to Leadership and HR immediately
• Conducting root cause analysis and corrective actions
• Monitor and document all accidents and incidents within the warehouse
• Establish an efficient, detailed employee training program for new hires and refresher training.
• Continuous improvement leading and initiating throughout the warehouse with numbers-based results and providing updated reports to the Warehouse Management Team
• Develop and maintain a Gemba Walk routine that supports, reinforces, and develops visible managing and barrier removal
• Using lean training / tactics to consistently improve areas within the warehouse
• Maintain qualification to perform duties within warehouse operations including operating forklift, performing packaging, and office duties as required.

Utilize skills to support execution regularly, dedicating up to 10% of weekly hours towards executing productive tasks to maintain skills and help support team

Travel up to 10%

Requirements

• Associate's Degree in Logistics / Business Management and or 3 years of leadership experience in warehouse operations.
• Knowledge of general warehouse layout planning and warehouse operations knowledge
• Proven work experience as a warehouse manager or supervisor
• Expertise in warehouse management procedures and best practices
• Proven ability to implement process improvement initiatives
• Strong knowledge of warehousing Key Performance Indicators (KPIs)
• Hands-on experience with warehouse management software and databases
• Leadership skills and proven ability to manage staff in terms of development
• Strong decision-making and problem-solving skills

Last updated : 2024-04-24